OW: Phoenix Guard
The Phoenix Guard are the protectors of the Shrine of Asuryan, the great pyramid temple in the Sea of Dreams. In battle, they are grim and resolute, clad in ornate armour, and armed with tall halberds – their stony quiet and the aura of godly might that surrounds them striking fear into the hearts of the foe.
This multipart plastic kit builds 20 Phoenix Guard, elite infantry for your High Elf Realms armies in games of Warhammer: The Old World. Wearing full plate armour, they're incredibly difficult to kill, making these halberd-wielding warriors an ideal anvil for your enemies to break themselves against.
They can be assembled as one large unit, or two units of 10 warriors, each with their own optional champion, standard bearer, and musician. The champion can be assembled pointing with his finger or his sword, and the standard bearer has a choice of two different banner toppers. The heads in the kit are interchangeable across the bodies, making it easy to customise your units.
This kit comprises 232 plastic components and 20x Citadel 25mm Square Bases. These miniatures require assembly and are supplied unpainted – we recommend using Citadel Plastic Glue and Citadel Colour paints.
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging including all games and boxes. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at DealsNDragons@gmail.com. Please note that returns will need to be sent to the following address: [Deals N Dragons, 55 South Court Street, Platteville, WI 53818]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at DealsNDragons@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and release date orders/preorders. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at DealsNDragons@gmail.com.
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